Frequently Asked Questions
Everything you need to know about shopping with Petit Lem.
What is Petit Lem's shipping policy?
We offer standard and express shipping options. Orders over $75 qualify for free standard shipping within North America. Delivery times typically range from 3 to 7 business days depending on your location.
How do I return or exchange an item?
We accept returns of unworn, unwashed items with tags still attached within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label.
What materials are used in Petit Lem clothing?
We prioritize comfort and sustainability by using high-quality materials such as organic cotton, bamboo-derived rayon, and recycled fabrics to ensure softness against sensitive skin.
How should I care for my Petit Lem garments?
To maintain the longevity of our fabrics, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat or hanging to dry.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and weight of the package.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.